# Frictionless Failed Authentication

The steps to follow this flows are:

<img src="https://992597239-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FglP5cKjSNRgDHCPNNsT4%2Fuploads%2FcONK3Rgb7ZlikbJygi59%2Ffile.excalidraw.svg?alt=media&#x26;token=5fbe349e-ca17-45c8-9e80-e304d6bd68c7" alt="All 3-D Secure flows has the following steps, some of them don’t need validation, some of them need it." class="gitbook-drawing">

***

**Characteristics:**

* Card not enrolled in 3D Secure, or
* Issuer declines authentication, or
* Technical error occurs

**Flow Steps:**

```
1. Setup → Get authentication tokens
2. Capture → Collect device data automatically
3. Enroll → 3D Secure check: FAILED/NOT AVAILABLE
4. Result → Authentication failed (ECI: 07 for VISA/AMEX, 00 for Mastercard)
5. Decline → Transaction may be declined or processed without 3DS
6. End → Handle according to merchant policy
```

**API Responses:**

* Setup: `status: "Completed"`
* Enroll: `status: "Authentication_failed"`
* No validation step available

**Common Reasons:**

* Card not enrolled in 3D Secure program
* Issuer technical issues
* Invalid card information
* Authentication system unavailable